Fixing warranty billing is our mission
Specializing in OEM warranty billing to their automotive part suppliers
Fixing warranty billing is our mission
Specializing in OEM warranty billing to their automotive part suppliers
In early 2000's, the OEMs' started shifting to sharing their warranty costs with their supply base. Automotive part suppliers have been saddled with bills with little to no regard to actual tracking, with the OEM’s taking a average cost distribution method. Many suppliers are burdened with bills that lack proper tracking. The WarrantyBilling.com organization will provide you with the tools to reject erroneous bills and allocate costs to the correct components.
We look forward to be your partner navigating OEMs' warranty charges including Warranty Sharing billing, Recalls and Field Action reconciliations.
Proper documentation that follows the process always saves the company money using the Pareto Process and Standardization of Work.
With a focus on drilling down from the assignment of labor operation, causal and non-causal codes & ultimately to the obligations of your organization's contracted production part numbers.
Our process will properly identify the charge targets, rejecting improper charges reducing net warranty costs.
It is possible to "AI up" your current/common business tools to map warranty claims with the other functional areas down the proverbial hill of production manufacturing. We are experts in user end software.
Warranty is a historical functional area of your business system process, so this is an excellent/natural path to prepare for future AI. By standardizing data sets allows transferring data (ETL) to AI tools to be accomplished quickly.
We can develop your associates' AI skills to build a greater bee colony and not let 0s & 1s build the hive that doesn't fit your needs. Your existing systems can be a step up to efficiencies ahead with system engineering your established business reporting software.
Documentation, Documentation, Documentation!
We are an authority in documentation: Engineering (Mechanical, Electrical, Metallurgy), Supplier Action (Engineering, Quality & Manufacturing), Assembly Plant (Man or Machine) & Point of Sale/Dealership/Service Repairs.
As well as the actions to resolve any issue: Root Cause, Solution, Implementation, Feedback & Lessons Learned through your Man or Machine-driven process.
We realize the importance of understanding your product and processes.
We strive to understand your product development processes so that our results can be integrated into continuous improvement.
We would like to assist you with this important task of translating and applying your warranty costs to other business functional areas' KPIs.
The WarrantyBilling.com organization is equipped to offer you tools designed to reject inaccurate bills and ensure that costs are correctly allocated to the appropriate components. This approach aims to increase billing transparency and accuracy, ultimately benefiting both suppliers and the OEMs.
There is a possibility and it is feasible to dispute claims using your Customer's processes with proper business case development.
We specialize in business case development. Particularly, warranty sharing percentage establishment & reduction that can include problem identification.
Identifying and Root Causing the dreaded dealership Goodwill claims or more commonly known as NTFs/No Trouble Found.
Pareto (graph) and map these defects that can transfer cost to your suppliers through the manufacturing process.
Identifying and developing processes to ensure your Customer algorithms are assigning claims correctly.
With extensive experience in advance quality engineering and warranty recovery programs, including managing the world’s 25th largest automotive supplier’s warranty operations for the GM Power Distribution division. Overseen warranty costs amounting to $4 million annually across a large fleet of vehicles models which includes local and international manufacturing launches in Thailand, Nicaragua, and Mexico. Part of the leadership team for the flawless launch of the Cadillac STS to earn GM’s Corporation of the Year .
We have managed over $60M of warranty claims, processed $18M with a saving of $1.72M.
Successfully negotiated a 21% savings on future warranty sharing billings as well as the removal of $3.9M in legacy claims.
We have expert skills mapping claims through the manufacturing process and/or to your suppliers.
We have 21 years experience in warranty investigation and 15 years experience of successfully administered the warranty billing process for +150K part numbers over 10 different commodities with 35 vehicle lines across 5 continents
These services will directly improve and benefit your company's bottom-line
We can build business tools that work for your organization to manage future billing or elect to have our organization handle your warranty billing
Fee schedule: 10% of warranty expenditures for billing maintenance with 50% of warranty sharing savings and a one time set up fee. Training packages are also available
Helping you navigate through the warranty billing forest
There is 20% of your issues driving 80% your costs and this can be revealed by using the Pareto Process and the Standardization of Work. Given that warranty is a historical business functional area, it presents an excellent opportunity to prepare for future AI-driven enhancements. By working together to extract, transform, and load (ETL) your warranty data, we can create a consistent and structured foundation that will facilitate the integration of AI technologies going forward. This will help optimize your processes and ensure scalability as AI capabilities evolve.
Institutionalizing Lessons Learned across your organization so the same mistake is not made twice.
It is not in human nature to fail. So please remember that in most cases, an associate is not under performing intentionally, they are lacking the tools or the training to succeed. If not, an improvement of the design is needed. Good news is that we can assist with identifying all these concerns.
Open today | 09:00 am – 05:00 pm |
Sign up to hear from us about specials, sales, and events.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.