Welcome to a forensic APQP approach to warranty investigations

Welcome to a forensic APQP approach to warranty investigationsWelcome to a forensic APQP approach to warranty investigationsWelcome to a forensic APQP approach to warranty investigations

Welcome to a forensic APQP approach to warranty investigations

Welcome to a forensic APQP approach to warranty investigationsWelcome to a forensic APQP approach to warranty investigationsWelcome to a forensic APQP approach to warranty investigations
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Warrantybilling.com

Warrantybilling.comWarrantybilling.comWarrantybilling.com

Fixing warranty billing is our goal


Specializing in Original Equipment Manufacturer (OEM)

warranty billing to their suppliers

Contact us at: Susan.balla@warrantybilling.com

Warrantybilling.com

Warrantybilling.comWarrantybilling.comWarrantybilling.com

Fixing warranty billing is our goal


Specializing in Original Equipment Manufacturer (OEM)

warranty billing to their suppliers

Contact us at: Susan.balla@warrantybilling.com

In early 2000's, the automotive OEMs' started shifting to sharing their warranty costs with their suppliers and we would like to be your partner navigating that process

We at Warrantybilling.com are very knowledgeable processing OEM warranty charges including warranty sharing billing, recalls and field action reconciliations


With a focus on drilling down from the assignment of labor operation, causal and non-causal codes & ultimately the contracted Production Part Numbers your organization has

We at Warrantybilling.com are an authority:  engineering, supplier action, assembly plant & dealership analysis.  As well as the actions to resolve an issue like root causing, solution, implementation & feedback.

Proper documentation that follows the process always saves the company money

We can develop your worker bees' AI skills to build greater beehives and not let 0's & 1's build the hive that doesn't fit your needs


It is possible to "AI up" your current/common business tools to map warranty claims with the other functional areas down the proverbial hill of production manufacturing

We realize the importance of understanding your product and processes

We would like to assist you with this important task of applying your warranty costs to the applicable KPIs

There is a possibility and feasibility of disputing claims

In addition, we offer business case building for warranty sharing percentage establishment or reduction

Services can also include problem identification:

Identifying and root causing the dreaded dealership Goodwill claims or NTFs


Pareto (graph) and map these defects that can transfer cost to your suppliers through the manufacturing process


As well as ensuring your Customer algorithms are assigning claims correctly

Our History

We have managed over $60M of warranty claims, processed $18M with a saving of $1.72M


Successfully negotiated a 21% savings on future warranty sharing billings as well as removed $3.9M in legacy claims


We have expert skills mapping claims through the manufacturing process and/or to your suppliers

Our Team

We have 21 years experience in warranty investigation and 15 years experience of successfully administered the warranty billing process for +150K part numbers over 10 different commodities with 35 vehicle lines across 5 continents

Our Services

Will directly improve and benefit your company's bottom-line

We can build business tools that work for your organization to manage future billing or elect to have our organization handle your warranty billing

Fee Schedule

Approximately 10% of warranty expenditures for billing maintenance with 50% of warranty sharing savings and a one time set up fee.  Training packages are also available

TED Talk Topics

There is 20% of your issues driving 80% your costs.  Not just one big concern.  

We can assist with root causing down through your Man or Machine-driven process.


Institutionalizing Lessons Learned across your organization so we don't make the same mistake twice.

Please remember that a worker is not under performing intentionally, they are lacking the tools or the training to succeed or an improvement of the design is needed.  Good news is that we can assist with all these concerns.

Contact Us

Drop us a line!

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Warrantybilling.com

Belleville, Michigan 48111, United States

(734) 834-5647

Hours

Open today

09:00 am – 05:00 pm

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